4 lessons I learned during the first year of TACO

4 lessons I learned during the first year of TACO

  TACO Studio celebrated its first anniversary on last Thursday.   Happy anniversary to us all!   Such a big milestone calls for a brief assessment or a concise reflection, right after, of course, congratulating ourselves…repeatedly. Because after all, it’s a great moment and I couldn’t be more proud of...

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Clients from hell

Difficult clients or should I say “clients from hell”

  It’s been a while since we were talking about issues in connection with being a service provider. If memory serves, the last related post was about complaints. The main reason of that lies in the source of the articles. This section based on our ongoing...

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On-page SEO

What exactly is on-page SEO?

  There are certain professions using significant amounts of jargon that laymen or simply mortals cannot understand or at least guess what they mean. Web design is definitely one of those. Since I ended up in the business, I have been struggling to comprehend all the...

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how to manage complaints well

HOW TO MANAGE COMPLAINTS WELL

  The moment you become a service provider, you have to face the fact that someone might not like your service or your business method and she/he will express that. Complaints are simply inevitable. Of course, you try to convince yourself that this can never happen...

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worst ways to treat a customer

10 worst ways to treat a customer – The final chapter

  5 weeks have passed since we launched this delicate series and here we are, the final installment. It's seriously shocking, I feel older already…no, no, no…wiser, I feel wiser. Before we move onto our last two items of the ’10 why would you do something...

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worst ways to treat a customer

10 worst ways to treat a customer – Part 4

  It`s quite surprising that we are already in part 4. Time flies, doesn’t it? This week there is no Tom Jones concert (sadly) to distract me to continue our list revealing the `10 please don’t ever do that to me again` situations you can find...

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worst ways to treat a customer

10 worst ways to treat a customer – Part 3

  Last week I neglected our series about customer service due to more pressing issues…like a Tom Jones concert. It was important and no one can convince me otherwise. But I do admit, this topic is essential as well, so let`s pick up where we left. Before...

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Gretchen Rubin: The 4 Ways to Successfully Adopt New Habits

  Our developer has found this great presentation within the 99U talks. Don`t feel bad about not knowing what 99U is, I didn’t know it either. But it turned out, it`s an organization powered by Behance (an online portfolio showroom for creative works) and it aims...

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worst ways to treat a customer

10 worst ways to treat a customer – Part 2

  Last week I posted the first two of this list, since I didn`t want to write a mile long article. I wouldn`t read that, would you? So, if you have missed that, check it out here: 10 worst ways to treat a customer – Part...

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